We know you've got a lot to do, and there are only so many hours in the day.
That's why on this page you'll find links to all the major forms, information and processes you'll need,
as well as MyBusiness where you can manage your account.
MyBusiness
Log in to MyBusiness to view bills, monitor your energy consumption and raise queries.
Billing and payments
We're here to make CCS members' lives easier. For extra support with your bills or payments, you'll find it here.
Review your Maximum Import Capacity
It's important to know you've set this as the right amount so you aren't overpaying for capacity you're not using, or regularly incurring "Excess Capacity" charges for exceeding it.
Supply connections
Adding to your site list, applying for a new connection or disconnecting a supply - here's how to let us know.
Moving location
If you’re moving in, moving out, or taking over a location, here's what you need to do to let us know.
Smart and AMR metering
We've put together information to explain the benefits of smart, as well as understanding the differences between smart and AMR, the installation process, what happens with the data, and energy efficiency tips.
Market Insight Triad service
To manage the huge demand on the network during the Triad periods, the National Grid imposes a charge. Reduce your consumption during a Triad and you'll make savings. However, increase your consumption and it could impact your budget.
CCS Processes document
You’ve told us that processes and documents can be confusing, and it can be frustrating waiting for updates via the CCS Customer Service Team.
We want to make life easier for you! Our CCS Processes document explains our most commonly used processes, average lead times, associated documents and also shortcuts to the specialist teams. This means you can contact the owning team directly with questions or for updates, instead of referring via the Customer Service team in the first instance.
Direct shortcuts to these teams should give you a quicker and more insightful response in regard to specific processes. Click here to download.