MyAccount cookies

MyAccount cookies are essential and are used to enable you to move around your self-service area and use its features. Without these cookie services, parts of the MyAccount site may not function correctly.

Cookie NameDescription
SAPLB_*saplb-Cookie is the load balancing identifier
JSESSIONIDjsessionid-Cookie is the J2EE session identifier 
PORTALALIASMy-account works with ALIAS names for navigation redirection purpose. When we do enable the portal alias in web.xml then the cookie gets generated by SAP application server
_utma, _utmb,
_utmc, _utmz
Related to Google analytics cookie
MYSAPSSO2Cookie gets generated as a part of logon to the SAP portal, generated by SAP application server
BNES*Barracuda cookies which is duplicate of SAP cookies with digital signatures
BNIS*Cookies from Barracuda with holds info on authentication
BNI_persistanceCookies from Barracuda for load balancing
Temporary cookie stored to pass information between pageviews. Cleared immediately after being read
_#atcOnly for users in phone quote sales (not public users)

Website Analytics cookies

Website analytics cookies are used to identify how users interact with our site, so that we can see things like the most popular pages and the journey users take though our site.

Cross Domain Tracking: 3rd Party Cookies
Cross-domain tracking uses 3rd party cookies to enable spanning of domains. The availability of third party cookies is tested – if not available a 1st party cookie is used instead, with reduced tracking ability.

Cookie nameDescriptionExpiry
_#stc[site id]This is the third party cookie used to store all the other cookie data in concatenated form. The Cookie’s name has the site ID in it.1000 days
_#nxdThis is a 1st party cookie used when access to the third party cookie is blocked. It stores the data similar to the _#stc cookie.1000 days


Google Analytics Cookies

Google Analytics cookies are written in the domain of the site being tracked.


Cookie nameDescriptionExpiry
_gaThis cookie name is asssociated with Google Universal Analytics - which is a significant update to Google's more commonly used analytics service. The new service reduces the reliance on cookies in general, and only sets this and one other - _gat, although Google also say data can be collected without setting any cookies. This cookie is used to distinguishes unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. By default it is set to expire after 2 years, although this is customisable by website owners. sed to calculate visitor, session and campaign data for the sites analytics reports. By default it is set to expire after 2 years, although this is customisable by website owners.2 years
_gatThis cookie name is associated with Google Universal Analytics, according to documentation it is used to throttle the request rate - limiting the collection of data on high traffic sites. It expires after 10 minutes. The main purpose of this cookie is: Performance10 mins
__utmaThis cookie is typically written to the browser upon the first visit to your site from that web browser. If the cookie has been deleted by the browser operator, and the browser subsequently visits your site, a new __utma cookie is written with a different unique ID. This cookie is used to determine unique visitors to your site and it is updated with each page view. Additionally, this cookie is provided with a unique ID that Google Analytics uses to ensure both the validity and accessibility of the cookie as an extra security measure.2 years from set/update
__utmbThis cookie is used to establish and continue a user session with your site. When a user views a page on your site, the Google Analytics code attempts to update this cookie. If it does not find the cookie, a new one is written and a new session is established. Each time a user visits a different page on your site, this cookie is updated to expire in 30 minutes, thus continuing a single session for as long as user activity continues within 30-minute intervals. This cookie expires when a user pauses on a page on your site for longer than 30 minutes. You can modify the default length of a user session with the _setSessionCookieTimeout() method.30 minutes from set/update
__utmcThis is one of the four main cookies set by the Google Analytics service which enables website owners to track visitor behaviour and measure site performance. It is not used in most sites but is set to enable interoperability with the older version of Google Analytics code known as Urchin. In this older versions this was used in combination with the __utmb cookie to identify new sessions/visits for returning visitors. When used by Google Analytics this is always a Session cookie which is destroyed when the user closes their browser. Where it is seen as a Persistent cookie it is therefore likely to be a different technology setting the cookie.session
__utmtThis cookie is set by Google Analytics. According to their documentation it is used to throttle the request rate for the service - limiting the collection of data on high traffic sites. It expires after 10 minutes10 mins
__utmvThis cookie is not normally present in a default configuration of the tracking code. The __utmv cookie passes the information provided via the _setVar() method, which you use to create a custom user segment. This string is then passed to the Analytics servers in the GIF request URL via the utmcc parameter. This cookie is only written if you have added the _setVar() method for the tracking code on your website page.2 years from set/update
__utmxThis cookie is used by Website Optimizer and only set when the Website Optimizer tracking code is installed and correctly configured for your pages. When the optimizer script executes, this cookie stores the variation this visitor is assigned to for each experiment, so the visitor has a consistent experience on your site.  See the Website Optimizer Help Center for more information.6 months from set/update
__utmzThis cookie stores the type of referral used by the visitor to reach your site, whether via a direct method, a referring link, a website search, or a campaign such as an ad or an email link. It is used to calculate search engine traffic, ad campaigns and page navigation within your own site. The cookie is updated with each page view to your site.6 months from set/update

Google Analytics Opt-out Browser Add-on:

Crazy Egg

Cookie nameDescriptionExpiry
is_returning1st party cookie that does not include any Personally Identifiable Information to assess usage patterns on the website.Persistent cookie that's stored on  your computer in-between sessions

Third party cookies

EDF Energy uses a number of suppliers who also set cookies on the website on its behalf or on their own sites in order to deliver the services that they are providing. If you would like more information about the cookies used by these suppliers, please see the list below.

Cookie NameSet by (domain)DescriptionExpiry
awin1.comSave data for trackingvariable
(merchantid)Holds link id of currently displayed bannersession
aw3Identify the affiliate_id and click timevariable
AWIdentify referring affiliate90 days
_aw_m_(clickid)Track sale / leadvariable


Cookie NameSet by (domain)DescriptionExpiry
HTTP code - Google Code for EDF Eco X Remarketing List Googlemarketing tag - this piece of code places a cookie on the users system so that we can retarget that particular user with display ads for a given period of time.30 days

Mycampus cookies

Cookie NameDescription
MOODLEID1_* encrypted username
SERVERIDinternal server name
MoodleSessionsession name
_saml_idp SAML domain cookie