You can choose to purchase your meter and take a contract out directly with your preferred MOp and DC. This will allow you to agree and fix costs and service levels, and pay the agents directly. If you choose this approach, you won’t see any NHH metering costs on your EDF supply invoice.
If you do not contract and pay your agents directly, and you rent your meter, EDF will inherit the meter rental, meter operator and data collection costs on your behalf from the appointed agents. We’ll group these costs together and apply as a total value to your supply invoices. This charge will be displayed as a single line item on your supply invoice and be titled either NHH metering charge or AMR charge. It’s important to know in this case because you have not fixed the costs with your preferred agents, they could fluctuate.
If you need to find out who your agents are and who owns your meter, we can look this up for you. Just raise a query on MyBusiness.