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Manage your energy


View framework benefits

We know you've got a lot to do, and there are only so many hours in the day.

That's why on this page you'll find links to all the major forms, information and processes you'll need,
as well as MyBusiness where you can manage your account.



Log in to MyBusiness to view bills, monitor your energy consumption and raise queries. 

Billing and payments

We're here to make CCS members' lives easier. For extra support with your bills or payments, you'll find it here.

Review your Maximum Import Capacity

It's important to know you've set this as the right amount so you aren't overpaying for capacity you're not using, or regularly incurring "Excess Capacity" charges for exceeding it.

Supply connections

Adding to your site list, applying for a new connection or disconnecting a supply - here's how to let us know.

Moving location

If you’re moving in, moving out, or taking over a location, here's what you need to do to let us know.

Smart and AMR metering

We've put together information to explain the benefits of smart, as well as understanding the differences between smart and AMR, the installation process, what happens with the data, and energy efficiency tips.

Market Insight Triad service

To manage the huge demand on the network during the Triad periods, the National Grid imposes a charge. Reduce your consumption during a Triad and you'll make savings. However, increase your consumption and it could impact your budget.

CCS Processes document

You’ve told us that processes and documents can be confusing, and it can be frustrating waiting for updates via the CCS Customer Service Team.

We want to make life easier for you! Our CCS Processes document explains our most commonly used processes, average lead times, associated documents and also shortcuts to the specialist teams. This means you can contact the owning team directly with questions or for updates, instead of referring via the Customer Service team in the first instance.

Direct shortcuts to these teams should give you a quicker and more insightful response in regard to specific processes. Click here to download

CCS Framework membership benefits

Crown Commercial Service is delivering value for the nation through outstanding commercial capability and quality customer service. EDF Energy is one of the UK's largest energy companies and the largest producer of low-carbon electricity. Together, we're working to help public sector organisations simplify their energy purchasing, understand the market and save time and money. Find out more