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Essential links

All the information you need to manage new supply connections, moving location, getting in contact or simply giving us feedback.

Moving location - Moving from one location to another can be time consuming and confusing at the best of times. Whether you are moving into or out of an EDF Energy supplied site, our simple online moving location form can be used to complete your request. Find out more

New electricity supply connections - Arranging a new electricity supply connection for your organisation needn't be difficult. In order for us to be able to carry out your new supply request, our New Supply team will require the new connection form to be completed. Find out more

VAT - Paying the right amount of Value Added Tax (VAT) is fundamental to any large business. In some circumstances, you may be eligible for the reduced rate of VAT. To find out more about the rates at which VAT is chargeable on your electricity supply, see our guide. Find out more

Getting in touch - If you have a particular query concerning your electricity account or haven't found what you're looking for using the search facility, simply fill in your details and select the topic of your query. Find out more

Understanding your bill - We believe it should be easy for you to receive and pay your bills. If you are having difficulty understanding any section of your bill our detailed guide can help make things clearer. Find out more

Energy Glossary Use our glossary to understand the technical jargon used in the electricity and gas supply industry. View glossary

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CCS Framework membership benefits

Crown Commercial Service is delivering value for the nation through outstanding commercial capability and quality customer service. EDF Energy is one of the UK's largest energy companies and the largest producer of low-carbon electricity. Together, we're working to help public sector organisations simplify their energy purchasing, understand the market and save time and money. Find out more