Key EDF Contacts
We have a number of ways that you can contact us:
Live ChatFor quick questions Same day response Available via MyBusiness | Phone CallFor in depth questions New routing system to specialist teams 0845 300 4904 | MyBusinessOnline query reporting 48 hour turnaround |
CCS Customer Services, Operational Support Team
ccscustomerservices@edfenergy.com
EDF CCS RM, Account Management Team
Senior Manager of Public Sector Partnership Accounts Availability: Monday to Friday 9am to 5pm 07875 110 320 Email: sharon.sage@edfenergy.com |
Key CCS Contacts
Our customer commitments
Our three promises to customers are to deliver fair value, better service and simplicity.
MyBusiness
Log into MyBusiness to view bills, manage your queries online and download your data.
Triad service
Our Triad Service in Market Insight is part of helping you manage cost when the capacity in the grid reaches maximum demand.
How is it for you?
Is your edfenergy.com/ccs portal running the way you like it to work?